- Hours of Operation
I am available to respond to emails and message M-F 9-5PM. However, orders on our site can be made 24/7. Please allow 24-48hrs for email responses.
- COUPON CODES
We offer many discount codes but only one can be used at a time. We will not make accommodations to allow two codes to be used.
- Dainty Metal Buckles
- Will the brass hardware fade or tarnish?
- Can I wash it?
Printed Ribbon Items:
Handwash when absolutely necessary.Think of these as a delicate cashmere sweater or silk blouse. ** recommend spraying with fabric Scotchgard, this will help repel liquids and stains.
Machine wash in gentle cycle, cold water, lay flat to dry.
Solid Collars, Leashes, Harnesses:
Machine wash in gentle cycle, cold water, lay flat to dry. Nylon webbing has a tendency to develop "fuzzy" edges.
- Can I return my item and get a full refund?
- What is webbing?
- When will my order ship?
- What size and width should I order?
Our sizes are slightly different then what you find at your local pet store. We offer different sizes and widths.
Widths:3/8" - cats,kitten,tiny dogs, mini dogs
1/2" - tiny dogs, small dogs under 8lbs
5/8" - small dogs 8-15lbs
3/4" - small dogs 15-25lbs, medium dogs under 35lbs, large breed puppies
1" - medium dogs, large dogs under 45lbs. Dogs over 45lbs I recommend not using a side release buckle for walking.
The above reference is simply a guide. Dogs are made in all shapes and sizes so we offer various sizes in all widths so a size Small can come in 1/2", 5/8", 3/4" or 1"
Sizing: (Based on the Circumference of the neck)
* if you need a special size, we do custom sizing
Standard Side Clip Collar
**We can recommend a width/ size, based on weight and breed but it's the customer's responsibility to measure your dog for the correct size. We can adjust these sizes if your dog falls in between sizes.